I think I heard on the morning news that there were 2200 lack-of-heat complaints within the previous 24 hours to the New York City Department of Housing Preservation and Development or the City's Citizen Service Center at 311.
I don't know if I heard correctly, but I don't find it hard to believe. It was freezing last night and today. The wind chill made it feel like 15 to 20 degrees below zero.
And unfortunately for me, my apartment is not well insulated, and there is a draft around the window. The exterior walls of my studio are cold to the touch. I've tried to stop the draft along the windowsill with rolled towels, and I'll be dreading my electric bill if I have to continue running my space heater all night long. The building has had the radiators on the past few nights, but they're stingy with the heat.
In New York City, residential building owners are required by law to provide tenants with hot water year-round and maintain an indoor temperature of 55 degrees when the outside temperature falls below 40 degrees. And since heat and hot water are included in my rent, my building makes sure it doesn't go a degree above the law.